Those of use that live in Alamance County are very fortunate when it comes to the availability of quality health care. We have Alamance Regional Medical Center (ARMC) in Burlington, a facility that’s only ten years old and has facilities that rival larger hospitals in much larger cities.
With such well known hospitals nearby, it’s often easy to dismiss the one in your backyard. As my wife and I have had a series of medical procedures over the past few years we did a lot of research into ARMC before we chose it.
In the research process I discovered a number of interesting items about our local hospital. Did you know that ARMC was selected as one of North Carolina’s Best Hospitals by Business North Carolina magazine? That ARMC also made the Top 10 list for orthopedics? I didn’t, and knowing those little pieces of information was very comforting when my wife had her knee surgery.
I’m always interested however, not only in what a hospital does medically, but how it’s run, on a day to day basis by the managers. I found that ARMC has been named to Solucient’s Top 100 Hospitals List for performance improvement, a means by which all hospitals are measured. This included aspects like quality of care, operational efficiency and financial performance. Only two other North Carolina hospitals made the national cut.
The real test for me though, is the people, and how they treat the patients. All of us are uncomfortable in the hospital, we probably didn’t want to be there in the first place, don’t feel well, are a bit irritable, and to be honest, in a lot of cases just a bit scared.
I’m always impressed with the volunteers at ARMC, especially those folks who greet you when you arrive for your scheduled procedure. They’re also your contact point if you’ve accompanied a loved one to the hospital. I’ve had more than a few experiences, and, in each and every case they were polite, helpful and extremely understanding.
That waiting period, while you sit quietly for your turn, can be very stressful. The care, compassion and helpfulness these folks provide, has far exceeded anything I’ve experienced elsewhere.
Our most recent experience at ARMC was for my wife’s hysterectomy. The surgery took a quite a bit longer than they’d originally anticipated, but as soon as the Doctor was through he came upstairs and explained everything. What he’d found, how the procedure went, what to expect over the next few hours and days and that he felt she was going to make a quick recovery.
She did recover quickly, and in no small part thanks to the nurses working the OB\Gyn floor that day. Any time she was in any discomfort or distress, I simply mentioned it to the staff and they were right there with something to get her feeling better again. Even when they had to contact the Doctor, they’d stop back in to give us an update.
I remember they were all very busy that day, but that entire group worked extremely well together, each doing their job, and more. There was always a kind word, a smile or a small joke to make us smile. These aren’t things they’re required to do, these are things that people who love their work, and the people they care for, do.
I can’t tell you where to go for your health care. I can tell you though, for us, ARMC is our first choice.
You can find out more about ARMC by visiting their nationally acclaimed website at:
Or learn all about wellness and use their interactive health information at: http://www.armc.com/healthgate.htm.